Ticket ID: 26957 Creation Date: 5/13/2026 1:09 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.9.11396 Language: English
Views: 357 Last Modification Date: - Platform:
Level: Pending Modified By: -

Support Request: Bad Request error

Description

Version 9.9.11396 Build 7305

On website https://pz.gov.pl/pz/index I click "Zarejestruj się" button which should take me to https://pz.gov.pl/pz/registerMainPage but instead I get a "Bad Request" error.
This problem only occurs with a SiteKiosk Registered User account and so far I've had no problems opening that page.
All other pages works fine.
The same thing happens when I use a different network without a proxy.

Answer: (1)
Re: Bad Request error 5/13/2026 4:48 PM
Hello,

The behavior is reproducible and appears to be caused by an incompatibility between the website and the Chromium CEF engine used in SiteKiosk Classic, which results in a "Bad Request" response from the server. The error page itself also seems to be generated by the web server rather than by SiteKiosk.
However, this issue does not appear to be related to the specific CEF version, as the same behavior occurs with the previous SiteKiosk Classic version 9.9.7077 but more because of changes to the website code, especially as it has been working fine so far.

As only workaround within SiteKiosk Classic, I found that switching to the legacy Internet Explorer engine (Start Page & Browser > Metro IE Skin or, in your case, you can then select the Start screen skin under ‘Internet Explorer’) allows the page to load correctly. Please note that this will cause compatibility issues with other websites, so this solution is only viable if you are exclusively using the affected pages.

Otherwise, the issue will need to be further investigated by the website’s developer.
You can find additional information on debugging websites in SiteKiosk Classic here:
https://devblog.provisio.com/post/2023/12/18/Activate-web-page-debug-on-a-SiteKiosk-Online-client-.aspx

Alternatively, I would recommend considering switching to our current product, SiteKiosk Online, where this website works without any issues. SiteKiosk Online offers centralized server-based configuration, flexible content management, and full server-side license administration. https://www.sitekiosk.com/en/sitekiosk/

Free Trial of SiteKiosk Online:
- Register a team and enjoy a 30-day free trial at https://sitekiosk.online
- Create projects using available templates via the >Projects section: https://sitekiosk.online/help/en/Projects.html
- Download client software for Windows and Android from the >Downloads section on the dashboard
- System requirements: https://sitekiosk.online/help/en/SystemRequirements.html
- Client details: https://sitekiosk.online/help/en/SiteKioskClient.html

Additional resources and tutorials:
- PDF document: https://www.sitekiosk.com/wp-content/uploads/sitekiosk-en.pdf
- Tutorial videos: https://www.sitekiosk.com/en/tutorials/
- Pricing: https://www.sitekiosk.com/wp-content/uploads/pricing_eu_en_2024.pdf
- Web Shop: https://www.sitekiosk.com/eu/web/Shop/Shop.aspx?GroupIdx=1
- Sales Contact: sales-europe(at)sitekiosk.com

Important Notice Regarding Legacy Products
The software products SiteRemote, SiteCaster, and SiteKiosk Classic are classified as legacy products.
- SiteKiosk Classic will remain available as a standalone software solution. Support is limited to addressing critical bugs, and the SiteKiosk Classic Windows version typically receives approximately one to two updates annually for the Chromium browser engine.
Currently no official end-of-life date has been set.

Regards,
Michael Olbrich
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