Support Request: google chrome closed when I opened new window

Ticket ID: 26958	Creation Date: 5/13/2026 5:44 PM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: 9.9.7305	Language: English
Views: 318	Last Modification Date: -	Platform:
Level: Pending	Modified By: -

Description

when I tried to open a new window from google chrome, google chrome closed by itself.

Answer: (1)
Re: google chrome closed when I opened new window	5/13/2026 6:05 PM
Hello, Thank you for your inquiry. This may happen depending on how the website is built, the services it needs, and any conflicts it may have with SiteKiosk browser environment. To understand the full context better, please provide the following by email to support-america(at)sitekiosk.com: * Configuration - C:\Program Files (x86)\SiteKiosk\Config (.skcfg files, ignore .skcfg.local) * SiteKiosk Log files - C:\Program Files (x86)\SiteKiosk\Logfiles (yyyy-mm-dd.txt files) * Steps to replicate the issue. Best regards, Andre.